Call 1-800-Verizon(8008374966) and type in your phone/account number say you want to return equipment to the prompt. Just called and got through in five minutes. As far as returning goes they will either send you a box or you can drop off at UPS.
Besides, What do I do with my old Verizon router?
If you want to return it, you can drop it off at a FIOS store or at a UPS store. Hang on to the receipt in case VZ tries to bill you for the old router. They’ve been known to do that.
Keeping this in mind, What FiOS equipment needs to be returned? Re: What equipment do I have to return? You need to return the router, STBs and remotes. The ONT, BBU and PSU can remain. Unplug the power to the PSU and open the BBU and disconnect the battery.
Does Verizon charge for a router?
Verizon modem and router rental fee — With Verizon Fios internet plans, you can either rent the Fios Router for $15/mo. or purchase it for a one-time price of $199.99. You also have the option to use your own modem and router.
Does Verizon FIOS have stores?
At many (but not all) of the Verizon Fios TV store locations below you can: Order Verizon products and services. …
Do I need to return router to Verizon?
Things you need to know
To avoid being billed an unreturned equipment charge, please return all your Verizon Fios equipment within 30 days of the day your service is disconnected.
Do I have to return Verizon router?
Which Fios Equipment Must be Returned? Once you have canceled your Verizon service, you must return any and all equipment you have rented from Verizon within 30 days of cancellation. … If you are a Verizon Fios TV user, you will have to return the cable box, adapters, power cords, routers, etc., to Verizon.
What can I do with an old wireless router?
What You Can Do With an Old Router
- Guest Wi-Fi connection.
- Wireless repeater.
- Cheap internet radio.
- Use the old router as a network switch.
- Adapt it as a wireless bridge.
- Convert your router into a NAS.
- Use an old router as a web server.
- A DIY VPN router.
Do I need to return FiOS remote?
Any old remotes that you may have do not need to be returned. You can go ahead and discard the old remote.
Do I have to return FiOS ONT?
you don’t return an ONT it’s no different then the box on the exterior of a home, you would rip that off and send it. Once installed. It stays.
What is the Verizon box in my basement?
The box in your basement is for your telephone (according to your own words). It is not for FiOS TV and Internet. The box across the street is for FiOS TV and Internet (according to your own words).
Does Verizon replace routers for free?
Anyways, router replacements are free if they have a known issue or are not working correctly. No guarantees as to how willing Verizon will be to replace it though due to what might be paint damage.
Can I buy a router instead of renting from Verizon?
Verizon does not have a rent to own policy. You either purchase a router on your own or rent from Verizon. If you purchase a Verizon router, they will provide tech support for it. And will provide warranty service.
Does Verizon Fios give you a router?
While Verizon doesn’t allow you to bring your own modem for its Fios service, you can save by buying your own router. The upfront cost is a little steeper, but it’ll make your monthly bill cheaper and you won’t have to be beholden to the equipment that Verizon provides, which might not fit your needs.
Can you pick up FIOS equipment?
Verizon can mail you the equipment or you can pick it up at one of our Fios Locations. When you’ve received your equipment, sign into My Verizon or the My Fios app to get your Fios up and running with the easy step-by-step instructions.
Can you go into a Verizon store now?
Our stores are open and ready to serve you. You can also order online at Verizon.com, through the My Verizon App, or with one of our phone representatives for curbside or in-store pickup. Before visiting a store: Employees and non-fully vaccinated customers are required to wear a mask when visiting our stores.
What is the difference between a Verizon store and a Verizon authorized retailer?
Verizon stores are fully owned by Verizon themselves, whereas authorized retailers are owned by private individuals authorized to sell Verizon products. Another difference is the return policy. … This is the same for every Verizon store across the country (excluding Hawaii).
What Fios equipment needs to be returned?
Re: What equipment do I have to return? You need to return the router, STBs and remotes. The ONT, BBU and PSU can remain. Unplug the power to the PSU and open the BBU and disconnect the battery.
Do I have to return my old modem?
If a Wi-Fi router is connected to the Internet modem with an Ethernet cable and it appears in the Internet section of your invoice’s Existing Services, bring it back to the store with its power cable. If not, it belongs to you and you can dispose of it as you wish.
Is Verizon Fios different than Verizon Wireless?
U.S. Verizon Fios, also marketed as Fios by Verizon, is a bundled Internet access, telephone, and television service that operates over a fiber-optic communications network with over 5 million customers in nine U.S. states.
…
Internet access.
| Download Speed | Upload Speed |
|---|---|
| 940 Mbps | 880 Mbps |
How can I use my old router as a wireless receiver?
In order to get a router to work as a wireless bridge, it needs to be working in “client” mode. Unfortunately, most stock router firmwares won’t give you the option of turning your router into a client. As such, if your router doesn’t support this functionality, then you’ll need to flash DD-WRT before you can proceed.
How do I turn my old router into a wireless bridge?
How to create a wireless bridge using an old router?
- STEP 1: Reset your old router to factory settings. …
- STEP 2: Take note of the wireless settings, the IP and the Subnet Mask of your primary router. …
- STEP 3: Access the old router’s interface. …
- STEP 4: Get to the proper section and choose the Bridge Mode.
Will Verizon replace my remote for free?
Go into your dvr/stb menu and go down to customer support then to replace remote. It will tell you if its free or not. In most cases it will say they will replace it and will be shipped to you at no charge. If not you can easily get a new fios remote on ebay very cheap as well as amazon.
How long do I have to return Verizon FIOS equipment?
To avoid being billed an unreturned equipment charge, please return all your Verizon Fios equipment within 30 days of the day your service is disconnected.
Why is my FIOS remote not working?
If your Verizon Fios TV remote is not working, try rebooting the box and changing the remote batteries. If it still does not work, see if there are any signal obstructions or interferences. Otherwise, you might have to reset the set-top box and reprogram the remote.