Mailing Your Verizon Equipment
Included in the FiOS return kit is a prepaid shipping label that customers use to mail equipment items back to the company at no expense to themselves. After the designated items have been packaged securely, individuals take them to their nearest UPS store for shipment.
Besides, How do I return my Verizon router?
Take the router to a UPS Store that accepts Verizon FiOS equipment returns. Have them mail it back, and be sure to get tracking information for the package!
Keeping this in mind, What FIOS equipment needs to be returned? Re: What equipment do I have to return? You need to return the router, STBs and remotes. The ONT, BBU and PSU can remain. Unplug the power to the PSU and open the BBU and disconnect the battery.
Does Verizon FIOS have stores?
At many (but not all) of the Verizon Fios TV store locations below you can: Order Verizon products and services. …
How do I call Verizon customer service?
You can contact a customer service representative at 1-877-596-7577.
What do I do with my old Verizon router?
If you want to return it, you can drop it off at a FIOS store or at a UPS store. Hang on to the receipt in case VZ tries to bill you for the old router. They’ve been known to do that.
What FiOS equipment needs to be returned?
Re: What equipment do I have to return? You need to return the router, STBs and remotes. The ONT, BBU and PSU can remain. Unplug the power to the PSU and open the BBU and disconnect the battery.
Does Verizon charge for a router?
Verizon modem and router rental fee — With Verizon Fios internet plans, you can either rent the Fios Router for $15/mo. or purchase it for a one-time price of $199.99. You also have the option to use your own modem and router.
Do I need to return FiOS remote?
Any old remotes that you may have do not need to be returned. You can go ahead and discard the old remote.
Do I have to return FiOS ONT?
you don’t return an ONT it’s no different then the box on the exterior of a home, you would rip that off and send it. Once installed. It stays.
Can you pick up FIOS equipment?
Verizon can mail you the equipment or you can pick it up at one of our Fios Locations. When you’ve received your equipment, sign into My Verizon or the My Fios app to get your Fios up and running with the easy step-by-step instructions.
Can you go into a Verizon store now?
Our stores are open and ready to serve you. You can also order online at Verizon.com, through the My Verizon App, or with one of our phone representatives for curbside or in-store pickup. Before visiting a store: Employees and non-fully vaccinated customers are required to wear a mask when visiting our stores.
What is the difference between a Verizon store and a Verizon authorized retailer?
Verizon stores are fully owned by Verizon themselves, whereas authorized retailers are owned by private individuals authorized to sell Verizon products. Another difference is the return policy. … This is the same for every Verizon store across the country (excluding Hawaii).
How do I speak to a live person at Verizon?
Talk to a real person at Verizon
- Call Verizon’s service number at 1-800-922-0204.
- When the automated system begins talking, press zero.
- The automated system will ask you to say why you’re calling. …
- At this point, the system will promise to connect you to an operator, but it will ask you to enter your account PID.
What phone number is 800 837 4966?
New customers can call 1-800-VERIZON (1-800-837-4966).
What is the 611 number for Verizon?
Pound codes and star codes are numbers you can call from your Verizon mobile phone to help manage your Verizon wireless account.
…
# Codes and * Codes.
| Code to call: | Use when you need to: |
|---|---|
| #UPG (#874) | Check your upgrade information |
| #832 | Place a test call |
| *611 |
Call Verizon Customer Service |
Do I need to return router to Verizon?
Things you need to know
To avoid being billed an unreturned equipment charge, please return all your Verizon Fios equipment within 30 days of the day your service is disconnected.
Do I have to return my router to Verizon?
Which Fios Equipment Must be Returned? Once you have canceled your Verizon service, you must return any and all equipment you have rented from Verizon within 30 days of cancellation. … If you are a Verizon Fios TV user, you will have to return the cable box, adapters, power cords, routers, etc., to Verizon.
What can I do with an old wireless router?
What You Can Do With an Old Router
- Guest Wi-Fi connection.
- Wireless repeater.
- Cheap internet radio.
- Use the old router as a network switch.
- Adapt it as a wireless bridge.
- Convert your router into a NAS.
- Use an old router as a web server.
- A DIY VPN router.
What is the Verizon box in my basement?
The box in your basement is for your telephone (according to your own words). It is not for FiOS TV and Internet. The box across the street is for FiOS TV and Internet (according to your own words).
Does Verizon replace routers for free?
Anyways, router replacements are free if they have a known issue or are not working correctly. No guarantees as to how willing Verizon will be to replace it though due to what might be paint damage.
Can I buy a router instead of renting from Verizon?
Verizon does not have a rent to own policy. You either purchase a router on your own or rent from Verizon. If you purchase a Verizon router, they will provide tech support for it. And will provide warranty service.
Does Verizon Fios give you a router?
While Verizon doesn’t allow you to bring your own modem for its Fios service, you can save by buying your own router. The upfront cost is a little steeper, but it’ll make your monthly bill cheaper and you won’t have to be beholden to the equipment that Verizon provides, which might not fit your needs.