By participating in the DuitNow platform, Touch ‘n Go eWallet users can soon transfer funds instantly to other eWallets and bank accounts. At the moment, Touch ‘n Go eWallet has 9 million users and 135,000 merchant touchpoints.

Customer Touchpoint Contact Details and Operating Hours
——————- —————————————————————————————————————————————-
Careline Current Operation Hours Monday – Friday (including public holidays) Time: 8:30am – 5:30pm 03-2714 8888 Effective Date: 21st October 2020
Nu Sentral Hub Monday – Sunday (including public holidays) Time: 11:00am – 8:00pm

Subsequently, How can I transfer money from TNG eWallet to bank account?

– Log in to your eWallet.
– Click My Account > Bank Accounts.
– Click “Add New Account”
– Follow the prompts and fill out your bank account information.
– You will receive two small deposits that needs to be verified by you confirming that your bank account is valid.

Also, How do I withdraw money from eWallet?

– At the FNB ATM select the green button (Enter/Proceed) OR select ‘Cardless Services’
– Select ‘eWallet Services’
– Key in your cellphone number and select ‘Proceed’
– Key in the ATM PIN you received via SMS.
– Select the amount you want to withdraw.
– Take your cash.

Can you withdraw eWallet at Pick n Pay?

Withdraw all or some of the cash from the eWallet at an FNB ATM, without needing a bank card. The rest of the money can be withdrawn at a later stage. … Pay for goods and services online from the eWallet using Cell Pay Point. Pick n Pay, Shoprite, Checkers and Boxer Stores.

Last Review : 11 days ago.

How do I reactivate my Touch n Go account?

How can I reactivate my card after my debit transaction has been approved? You can reactivate your Touch ‘n Go Zing Auto-Reload Card at our selected toll plaza offices.

Why is my Touch n Go card invalid?

Your Touch ‘n Go card may be inactive because: it has expired; or. the card will be inactive upon expiring after 10 years. dormant ( no usage within 12 month)Oct 7, 2020

How do I get a refund from Touch and Go?

– Step 1: Go to Select Touch ‘n Go icon.
– Step 2: Key in your Card Serial Number (MFG No) and your IC No.
– Step 3: Select E-Wallet as Refund Payment Method. Select Refund Request: Card Termination.
– Step 4: Done and you will receive an email.

Can you do eWallet on ATM?

You can visit any of our Kiosks/ATMs. Once on location, simply select eWallet Cash In, enter the mobile number and the amount to be credited, insert the cash, and wait for the SMS confirmation of the deposit.

Can I withdraw eWallet at Spar?

Called ‘eWallet@till’, the cardless functionality uses a cellphone to enable eWallet recipients to make over the counter purchases and withdrawals at over 1,300 participating Spar outlets, the bank said.

Can you withdraw eWallet from any ATM?

If you do not approve the operation, you can select cancel to stop the transaction. Apart from the ATM, a user can withdraw money from the ATM or withdraw funds from any of the selected retail stores. The procedure is as follows: Start by checking *120*277# for you to access eWallet.

How do I reset my touch and go?

After logging in to your Touch ‘n Go eWallet account, please follow these steps to reset your security questions. Step 1: Click the “Profile” icon on the top right of the app homepage. Step 2: Click “Reset Security Question”. Step 4: Set your new Security Question and Answer.

Can you withdraw money from Touch n Go?

Currently, cash out feature is not available in our eWallet. However, you can utilise your eWallet balance in so many ways. You can transfer to your friends and family, pay your bills, buy movie tickets and use it at any of our participating retail merchants.

How do I retrieve money from eWallet?

– Dial *120*321# on your mobile phone.
– Select alternative 4 for “Send Money”.
– Next, select alternative 5 for “eWallet reversal”.
– Select the transaction that you want to reverse.

How can I reactivate my Touch n Go card?

How can I reactivate my card after my debit transaction has been approved? You can reactivate your Touch ‘n Go Zing Auto-Reload Card at our selected toll plaza offices.

Why My Touch n Go eWallet Cannot pay?

There could be a few different reasons for this: You’ve exceeded your eWallet transaction limit. Check that you haven’t exceeded your daily, monthly or annual eWallet transaction limit. Your bank card has expired/exceeded limit.

How do you withdraw money from e wallet?

– Bank Cash Out: Simply open the App, select the Cash Out option in the menu and fill the required details.
– Agent Cash Out.
– Kiosk/ATM Cash Out.

Where else can I withdraw the e wallet money?

Recipient can withdraw money at any PEP store or FNB ATM. You will receive SMS confirmation of how much money has been sent and who sent the money. Dial *120* 277#. Select Withdraw cash and thereafter select Retail PIN if you are PEP store.

How do I recover my TNG account?

– Select “Forgot Password?” …
– Enter Username/Mobile No (If you forgot the username, please click “Forgot Username” and input your registered email address to recover your account)
– Enter your “Transaction PIN” and the 4-digit OTP code sent in SMS by TNG.
– Enter the new password twice.

Can I transfer money from Touch n Go eWallet to bank account?

TNG eWallet users can soon transfer funds to banks and other eWallets. TNG Digital has announced that its Touch ‘n Go eWallet will adopt PayNet’s DuitNow QR. … With DuitNow QR, merchants will only need to show one QR code and they can accept payments from over 22 million bank and eWallet account holders.

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