There’s no need to make an appointment, you can drop in during standard bank hours. If you prefer to make an appointment with a Business Banking Manager, contact us by calling Business Direct on 132 142.
Thereof Can I deposit cash at Westpac? Lets you deposit cash and cheques at any Westpac Smart ATM to an eligible Westpac account without a card. Deposit limits will apply. At selected branches you can also deposit coins in a Coin Deposit Machine (CDM) with your card. Deposit limits will apply.
Are NZ banks open during lockdown? All Partners Centres will remain closed. We encourage using other ways to do your banking, so that we can provide help to customers in branch who are unable to use ATMs, phone or online banking.
Similarly, Why is Westpac Hastings closed?
Westpac has previously stated that the closure of its branch on March 10 was the result of a “building assessment” but had nothing to do with an offshore earthquake and subsequent tsunami warning which happened on the same day as the closure.
How do I speak to someone at Westpac?
At Westpac, we welcome your suggestions, compliments and complaints as an opportunity to improve our service, provide feedback to our staff and put things right when we have let you down. Contact us on 132 032 or find out more below.
How do I call Westpac? Our popular FAQs
| Telephone Banking | |
|---|---|
| From anywhere in Australia, 8am – 8pm Sydney Time, 7 days a week, except Public Holidays | 132 032 |
| From overseas, 24 hours a day, 7 days a week | (+61 2) 9155 7700 |
| For the Westpac Premium customers, 24 hours a day, 7 days a week | 1300 368 838 State and territory contact numbers |
Is Westpac call Centre open?
For most of your banking needs, you can call us on 0800 400 600, Monday to Friday 7am to 8pm and Saturday and Sunday 8am to 5pm.
What is customer ID Westpac? You can find your Customer ID on your statement, or retrieve it from the Westpac App and Online Banking. If you have forgotten your password, you will need to reset it. This can be done via the Westpac App or Online Banking.
How do I contact Westpac online banking?
Just call anytime on 132 032 or (+61 (02) 9155 7700 from overseas).
How do I check my Westpac bank account? In the Westpac App
- Search Recent transactions in the Smart Search bar.
- Select the account and Transaction period – 30, 90, 120 days or select Other and enter the date range for up to one year of account history.
- Tap Download.
Who is Westpac owned by? JP Morgan Nominees Australia Ltd: 12.75% of Westpac; 12.03% of NAB; 14.40% of ANZ; 11.57% of CBA. National Nominees Limited: 9.93% of Westpac, 10.14% of NAB; 11.76% of ANZ; 8.5% of CBA. Citicorp Nominees Pty Limited: 4.94% of Westpac; 4% of NAB; 4.15% of ANZ; 4.47% of CBA.
Is Westpac customer service 24 hours? Mobile Banking
Or, you call our Cards Customer Service Call Centre: 1300 651 089 8am – 8pm Sydney time. Overseas – Call +61 2 9155 7700 (24 hours a day, 7 days a week). Please note that calls made from mobile phones, public telephones or hotel rooms may attract additional charges.
Where can I find my customer ID?
The Customer ID is mentioned in the welcome letter and cheque book. It is also mentioned on the first page of Passbook and Account Statement.
How can I get my customer ID?
To retrieve your Customer ID online in 3 simple steps, go to NetBanking and click on the “?” icon.
- Input your registered Mobile No. (with Country Code), and your PAN or Date of Birth details.
- Authenticate using the OTP sent on your registered Mobile No.
- The unique Customer ID is displayed upfront.
How do I access my online banking? Open your web browser on your computer and visit your bank’s website. Select “online banking.” Browse the homepage of your bank’s website and click on the link that says “online banking.” If you don’t see the words “online banking” specifically, just look for the button that says “login.” Register for an account.
Can I transfer money on phone banking? There are a number of ways you can make a bank transfer. Telephone and online banking offer a fast, usually free and easy way for you to transfer money into another account.
What is OSKO payment?
Osko by BPAYTM is a near real-time payment. The service is built on the New Payments Platform and enables fast payments to a PayID or an eligible BSB and account number. You will see the transaction appear as Osko or the Osko logo (see below) when you make or receive an Osko Payment.
Can I check my balance by phone? Through Missed Call Service
You can also give a missed call on 1800 274 0110 (toll-free) from your registered mobile number and you will receive an SMS with your account balance.
How can I check my bank account balance online?
You can also check your account balance through the net banking facility. To use this facility, you need to login to the official website of the concerned bank from your phone. In simple words, you need to visit your bank’s official website and access your account information.
Can I check my bank account over the phone? Most banks let you quickly check your balance by phone via an automated system. You can also speak with a customer service representative, but it may take longer to reach a live person.
Which banks are affiliated with Westpac?
Our business comprises four key customer-facing divisions which operate a unique portfolio of brands including Westpac, St. George, Bank of Melbourne, BankSA, BT and RAMS. Through these brands we serve over 13 million customers.
Is Westpac owned by Australia? Westpac Banking Corporation, known simply as Westpac, is an Australian bank and financial services provider headquartered in Sydney, Australia. Established in 1817 as the Bank of New South Wales, it acquired the Commercial Bank of Australia in 1982 before being renamed shortly afterwards.
Is St George part of Westpac?
On 1 December 2008 St. George became part of the Westpac Group, contributing almost 30% of the merged entity and creating Australia’s leading financial services organisation with an ‘AA’ credit rating.
What time does Westpac phone banking open? With 24/71 access to your funds, Self Service Telephone Banking gives you the flexibility to manage your banking when it suits you, wherever you are. You can also get information on products, services, interest rates and fees by speaking to a Banking Representative (8am-8pm, 7 days a week).
Can you call Westpac on weekends?
For services which are available 24/7 (such as reporting your card lost or stolen) you are able to call 24/7, however for services which have limited availability (such as general enquires) our general Customer Care opening hours apply.
How do I check my Westpac balance? What can I do?
- Quick Balance – tap Quick Balance to see the available balance of up to 3 accounts.
- Quick Transfer – tap and hold to transfer between accounts.
- All Transactions – tap the balance and sign in to see transactions.
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