You must be logged in to your StockX account and once signed in, you can initiate the chatbot by clicking the chat icon in the bottom left hand corner of the screen to open a chat window: From here, you will be able to ask specific questions or enter the issue you’re having.

Besides, Can I be scammed on StockX?

StockX is a 100% legitimate company.

Keeping this in mind, Is there a phone number for StockX? If you are experiencing any problems with creating a listing or any live auctions, call us immediately 0508 STOCKX or contact us.

Can you email StockX?

Account and Support

We share your sense of urgency and will generally respond to you via email within 48 hours. Please only submit one case per inquiry.

What is UPS customer service number?

Australia – 1800 148 934.

How trustworthy is StockX?

The short answer is yes – it’s 100% legit! With over 1,000 employees, six authentication centres, operating in almost 200 countries, StockX is definitely the real deal, so if you’re on the hunt for that sneaker grail, a luxury watch, or even a sought-after collectible, it’s definitely the first place you should look!

Does StockX have buyer protection?

While doesn’t offer buyer protection, they do claim that 100 percent of the products they sell are authentic because of their thorough verification process.

What happens if StockX doesn’t ship?

If something happens and your item can’t be delivered within a reasonable amount of time, we will attempt to find you another one at no additional cost. If we are unable to do so we will provide you with a full refund, which is typically processed in 3-7 business days to the original payment method used.

Why is my StockX order taking so long?

Due to the unforeseen impact from COVID-19, order processing at our authentication centers may be subject to slight delays. In some cases, we are proactively rerouting orders to the facilities best equipped to support them in real-time.

Is StockX legit?

StockX is the world’s first stock market for things. … This is then delivered directly to your doorstep, safely packaged with a green StockX-branded tag that guarantees your purchase has been put through the most stringent of legit checks.

Can I cancel an order on StockX?

Once a sale has occurred, your Ask or Bid cannot be cancelled. This policy is in place to maintain marketplace integrity, as we need to ensure every Bid and Ask is real, active, and dependable.

Can you contact the seller on StockX?

Q&A. To ask questions in the Q&A tab on the auction, just click on ask another question. Answers will be made public when the seller responds with their answers. Otherwise, you can contact the seller directly. You’ll find the sellers contact information within the auction in the Contact tab.

Does StockX send confirmation emails?

Once UPS and StockX register your order, you’ll receive an email notification informing you of that. One of the main reasons why is due to their meticulous authentication process. … When you get the email notification from StockX that says, ā€œverified and shippedā€, you’ll see an URL that leads to your order status.

How do I get a human at UPS?

If you need to speak to a live customer service representative in UPS customer service you need to dial 1-800-742-5877 (1-800-PICK-UPSĀ®). To speak with a live agent, you need to say ā€œAgentā€ or press 0, then say ā€œShipping informationā€ or press 3, for example.

How do I complain about UPS delivery?

Your first stop when filing a complaint to UPS is to call Customer Care (1-800-742-5877). Strengthen your message by also sending an email to their Customer Service Department ([email protected]).

What happen if UPS loses your package?

The sender or receiver of a missing UPS package can open a claim with the company for a full refund. The entire claim process with UPS takes an average of 10 days to be completed. You can report a missing UPS package and file a claim at the UPS claims site.

Does StockX guarantee authenticity?

Now with StockX, you’re guaranteed that the goods you purchase are 100% verified authentic, never fake. Every item bought and sold on StockX goes through a rigorous authentication process, putting the hammer down on scammers and bootleggers.

Is StockX trustworthy for PS5?

StockX is definitely legit. I haven’t bought a PS5 from them but I’ve sold and bought shoes from them many times and i’ve never had any issues.

How do you know if a shoe website is legit?

Is This Website Legit?

8 Ways To Check Online Shoe Stores

  1. The URL looks wrong or suspicious. …
  2. The website uses poor English. …
  3. The product images are stolen. …
  4. They don’t accept credit cards. …
  5. The deals are too good to be true. …
  6. The contact email addresses are free ones.

Does StockX have a money back guarantee?

So, you’re probably wondering whether you can and how to return an item on StockX. Unfortunately, this isn’t an option. StockX, as the company explains, operates on a live market and, due to its anonymous nature, they can’t offer exchanges, refunds, or swaps.

Does StockX shipping have insurance?

All packages are insured. Buyers and sellers are both safe.

Does StockX have warranty?

StockX is a marketplace platform connecting buyers and sellers and is not responsible for product specific warranties from the manufacturer.

How long do sellers have to ship StockX?

New release sneakers and streetwear are given 3 business days. Supreme releases are given 5 business days to ship due to the nature of Supreme’s shipping turnaround after a drop. All other items, including sneakers sold after the day or weekend of their original release, will have 2 business days to ship.

How long does StockX take to ship 2021?

StockX strives to complete all orders within 7-12 business days, (that doesn’t include weekends or holidays), however, most orders are completed sooner.