Go to the “WAN,” “Status” or “Connection” page. Write down the values listed in the Signal Attenuation section. If the attenuation shows 20db or lower, your DSL line is performing extremely well; a range between 20 to 40db indicates a good signal; and anything higher than 40db may indicate a bad connection or wiring.

Similarly, How can I test my Internet line?

Your ISP (cable or phone company) can test the line all the way up to your modem. That should determine whether the problem is the ISP’s network or yours.




Follow these steps next:

  1. Unplug the modem.
  2. Unplug the router.
  3. Wait 30 seconds.
  4. Plug in the modem again.
  5. Plug in the router again.

Additionally, How do I fix my DSL line? Power-cycle the DSL modem

Turning the modem off and back on causes it to re-synchronize the DSL signal and the network connection to your computer. Often, this by itself is enough to fix a DSL connection problem. To do this, unplug the power cord from the DSL modem, wait about 30 seconds, then plug it back in.

Can I replace my DSL cable?

Yes it can. It’s very well made, and will resemble a CAT-5e/6 ethernet cable, because basically, that’s what it is, in a “phone” version. … Yes, it’s a direct replacement for the cable between your wall-jack and your dsl modem/router.

How do I test my cable modem signal strength?


How to Check the Signal Strength on a Cable Modem

  1. Open an Internet browser window. …
  2. Type http://192.168.100.1 into the address bar of the browser. …
  3. Scroll down the diagnostics page that you pops up until you reach the section that shows your cable modem’s Downstream SNR, Downstream Power, Upstream SNR and Upstream Power.

How do you test if your modem is working properly?


To verify that your modem is functioning properly, use the following procedure to test for problems.

  1. Run the handshake test.
  2. Run the handshake test again.
  3. If the handshake test is successful, run the offhook test.
  4. Perform the offhook test again.
  5. If either the handshake or the offhook test fails again, reset the modem.

Why my DSL is not working?

To resolve flashing DSL or no light on DSL LED issue: … Try bypassing any splitters or other devices as they can sometimes cause interference with your DSL signal. We suggest you remove and re-plug the phone cable into the DSL modem and the wall jack to ensure the cable is plugged in securely.

What does no DSL signal mean?

DSL. Off. DSL signal not detected or modem is off. Solid Green. Modem is connected to DSL.

Why is the DSL light blinking green?

What does it mean when the DSL light on my modem is flashing? When your DSL (Digital Subscriber Line) is flashing it means that the modem is currently trying to sync to the Trustpower network. When it stops flashing and is a solid green light this means you have connected.

Is DSL and phone line the same?

DSL is a very high-speed connection that uses the same wires as a regular telephone line. … You can leave your Internet connection open and still use the phone line for voice calls. The speed is much higher than a regular modem. DSL doesn’t necessarily require new wiring; it can use the phone line you already have.

Is a DSL cable the same as a Cat6 cable?

Technically, they are both correct.

Can I use Cat6 cable for DSL?

So yes you would just use the same exact scheme. You could even use your existing Cat6 wiring in your house to move it to a room as long as its connected the same way on the end at the box.

How do you test coax cable for signal strength?

Manual Test using Cable Modem– You can test your coax outlet’s signal by taking your cable modem from cable outlet to cable outlet, and plugging it in to each coax outlet to verify a signal and connectivity. If your internet modem connects like normal, that means a signal was detected.

What should my cable modem signal levels be?

Ideal levels are approximately 40 to 50 dBmV for single channels, 37 to 48 dBmV each for 2 to 4 channels. The Signal to Noise Ratios should also all be within three dB of each other. However, for power level -15 to -6 dBmV the SNR should be 33 dB or higher and for -6 to +15 dBmV the SNR should be 30 dB or higher.

How do I diagnose my cable modem?

One method of troubleshooting your cable modem is simple. Many times, you may find the easiest thing to do is a simple reboot of your cable modem by unplugging the power supply to the modem and plugging it back in again. After a few minutes the modem will come back online, and problems are fixed.

How do you tell if your modem or router is the problem?

If your modem doesn’t respond and all lights are on, this is a sign your modem is dead. The symptoms of a non-responsive modem include: No internet access when you connect via Wi-Fi or with an ethernet cable. Inability to connect to Wi-Fi (if it’s a dual modem/router)

What are the symptoms of a bad modem?


5 Warning Signs Your Cable Modem is Dying

  • Connection indicator lights have turned off even if you can still surf the web.
  • Data transfers/downloads are slow.
  • The connection speeds are slow.
  • The modem is making a lot of loud or weird noises.
  • The modem turns off or stops functioning.

How do I troubleshoot my modem?


Troubleshooting routers and modems

  1. Test your Wi-Fi on different devices. …
  2. Restart your modem and router. …
  3. Try a different Ethernet cable. …
  4. See who’s using your Wi-Fi. …
  5. Upgrade your equipment. …
  6. Call your internet service provider. …
  7. Reset your router to default settings.

Why is the DSL light red on my router?

If the Internet or Service light on your modem is solid red, it means your modem can not detect a DSL signal. To solve this problem: A: Restart your modem. … If your Internet or Service light turns green, you have connection.

What do I do if my DSL light is off?

If the DSL light is still off, disconnect the power cable, wait a few moments, reconnect the power cable and wait a few more minutes for the Power light to switch on. If the modem’s DSL light is still off, restart your Fibre Hub. Press and release the Reset button on the back of the Fibre Hub.

How do I fix my AT&T DSL connection?


Troubleshoot your modem

  1. Make sure your line filters are installed correctly and aren’t defective.
  2. Turn the modem on and off.
  3. Check your modem light indicators. If your Power light doesn’t light up when the modem is plugged in or turned on, the modem may not be getting power. Try replacing the power cord first.

How do you fix a blinking DSL light?


Additional Troubleshooting

  1. Try to “power cycle” the modem. Unplug the power cord from the back of the modem. …
  2. If the DSL light is still blinking, there could be a problem with the phone cord or wall jack. Try using a different cord and /or a different jack.

How do I fix a green flashing light on my modem?

If your xFi Gateway is blinking green, it means that it is having trouble connecting to the Internet. What is this? You can solve this problem by disconnecting and reconnecting your devices, checking for loose cable connections, checking for power outages, etc.

How do I fix green flashing broadband?

Broadband blinking Green indicates a poor or intermittent connection. Press the Reset button for 20 seconds and allow the gateway to fully restart. If the problem persists, contact 800.288. 2020 and have support run line and equipment diagnostics.