Your AT HOP card will expire, and the HOP money will be forfeit if the card has not been used for a continuous period of six years.
Thereof Can I buy a hop card at Auckland Airport? Auckland International Airport – Take Home
Buy a card – Yes. Buy a gold AT HOP card – Yes.
Is AT HOP card refundable? Cancellation and Refund:
If your AT HOP card is registered on our Website (Registered AT HOP card), you may apply to cancel your AT HOP card and receive a refund of the remaining HOP Money on your AT HOP card within 14 days of your completed application being received. Only unused HOP Money can be refunded.
Similarly, What happens if you don t tap off?
If you do not tap on and tap off correctly
If you do not tap on, you may be fined for travelling without a valid ticket. … If you tap on at the beginning and then forget to tap off at the end of your trip, you will be charged the default fare for an incomplete trip.
What happens if you don’t tag off AT HOP?
If you forget to tag on or tag off you will be charged the default fare for failure to tag on or tag off, which will be automatically deducted the next time you tag on. If this default fare puts your HOP money balance below $0, you will be unable to tag on until you load additional HOP money onto your AT HOP card.
Can you use a hop card for more than one person? You must not allow your Registered AT HOP card to be used by another person. If your Registered AT HOP card is found in the possession of a person other than yourself, we (and the Retail Agents and Public Transport Operators) reserve the right to retain that AT HOP card.
Can I top up my hop card online?
You can top up your card with HOP Money: online or by setting up an auto top up. in person at AT HOP retailers, top-up machines, or AT Customer Service Centres. or load a monthly or day pass.
How long does it take to top up HOP card? In most cases, if you top up your card online before 10pm on any day that top up will be ready for you to use the next day when you tag on, otherwise it may take 24 to 72 hours. If you do not tag on within 60 days, the transaction will expire and the payment will be reversed to the credit or debit card used to top up.
How do I get money off my AT HOP card?
Log in to your MyAT account. Click on “My AT HOP cards” and select the relevant card. Click on “View all transactions & request refunds” button. Click “Request refund” for the relevant transaction.
Can you cash out Hop card? If your AT HOP card has been registered, you may apply to surrender your card and receive a refund of the HOP money balance on your card, back to your bank account.
How do I get money off my hop card? We can transfer your money to a replacement Hop card. Pick up a new card at the store then give us a call at 1-844-MYHOPCARD (694-6722).
What happens if I tap in and out at the same station? If you tap in and out at the same station after 30 minutes — say you travel across London only to realise you forgot your keys so have to go back to your original station — your balance is taking a serious hit. The system will assume you’ve done two incomplete journeys and charge you for both of them.
How much is the fine for not tapping out?
If you haven’t touched in, you’ll be charged the usual penalty fare (currently £80, reduced to £40 if you pay within 21 days) — though the inspector does have the flexibility to review your history and not give you a penalty if you don’t look like you repeatedly take the piss.
Do you get charged for tapping in and out at the same station?
Same station exits
If you touch contactless (card or device) or an Oyster card on a yellow card reader when you enter a station, and then touch out to exit it within a short period of time, you’ll be charged a same station exit: Between 0 – 2 minutes: a maximum fare.
Do you tap out on bus? You only need to touch your card on the reader at the start of your journey on a bus or tram. It is important to touch in and out correctly otherwise you may be charged a maximum fare.
What is a gold Hop card? The SuperGold public transport concession applies to travel after 9am weekdays, and all day weekends and public holidays. If you tag on before 9am on weekdays adult fares will apply. … Instead, you can use a registered AT HOP card loaded with your SuperGold public transport concession.
Can you tag two people on Hop card?
If I’m with my family or a group, can I pay for more than one riders’ fare with my card? No. Like before, everyone age 7 and up in your group or family needs their own Hop card. However, you can easily manage multiple cards through one Hop account on the Hop website or using the Hop app.
What happens if I forget to tag off my hop card? If you forget to tag on or tag off you will be charged the default fare for failure to tag on or tag off, which will be automatically deducted the next time you tag on. If this default fare puts your HOP money balance below $0, you will be unable to tag on until you load additional HOP money onto your AT HOP card.
What happens if I don’t tag off?
If you don’t tag on or tag off
If you forget to tag on or off properly it means you haven’t actually paid for the trip you’ve just taken.
Can I use my AT HOP card on ferry to Waiheke? AT HOP can be used on all Auckland Transport ferry services except Rakino. The AT HOP card provides at least a 25% discount off single trip cash fares, excluding Waiheke Ferry services. In addition, there are three AT HOP monthly pass options for regular ferry use.
Can you transfer money from one hop card to another?
If you have a lost, stolen or damaged registered AT HOP card you can transfer the balance of that AT HOP card to another card registered to the same account. You can only request a balance transfer from a cancelled card to an active card registered to the same account.
Can I buy a AT HOP card from Countdown? You can buy and top up your AT HOP card at an AT HOP retailer or AT customer service centre.
How do I top up my hop card on my car?
Log into your My AT HOP cards. In your MyAT account, under “My AT HOP cards” choose the card you want to change. Select “Edit auto top up” or “Cancel auto top up”. Choose the minimum balance when you want your top up to trigger, and the amount you want to top up by.
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