A career in IT/Desktop support offers a lot of opportunity and benefits. It gives you an easier window into almost any tech industry. It also provides a good medium for improving your technical skills. If you love computers, network systems and working with people, IT support may be a great way to launch your career.

Besides, What is desktop support VS help desk?

Desktop support is one type of technical support, while help desk support is closely related to general customer service. These two types of support differ in their goals, approaches to listening to customers, and perspectives.

Keeping this in mind, How much do desktop support technicians make? Salary Ranges for Desktop Support Technicians

The salaries of Desktop Support Technicians in the US range from $25,392 to $114,553 , with a median salary of $81,260 . The middle 57% of Desktop Support Technicians makes between $81,260 and $91,463, with the top 86% making $114,553.

Is there any growth in desktop support engineer?

The field is expected to grow at an above average rate of 12% through 2024. Roughly, 800,000 jobs fall under the umbrella of Computer Support Specialist, including technical support engineer.

Is there growth in desktop support engineer?

The demand for Desktop Support Technicians is expected to grow. According to the U.S. Bureau of Labor Statistics, the Computer Support Specialist field is expected to grow by 10 percent between 2018 and 2028, which is considered faster than average.

Whats the difference between help and support?

To Help is , “to provide assistance and make it easier for someone to do something by offering one’s services or resources, or to be of benefit to”. To Support is, “to provide assistance by giving approval, comfort and encouragement, or being capable of sustaining”.

What is the average salary for desktop support?

Desktop Support Salaries

Job Title Salary
Dell Technologies Desktop Support salaries – 1 salaries reported
$69,383/yr
Bankwest Desktop Support salaries – 1 salaries reported $77,807/yr
Allianz Desktop Support salaries – 1 salaries reported $74,000/yr
Allianz Desktop Support salaries – 1 salaries reported $85,000/yr

HOW MUCH DO IT help desk jobs pay?

Help Desk Technician Salaries

Job Title Salary
Kinetic IT Help Desk Technician salaries – 2 salaries reported
$50,750/yr
Coles Help Desk Technician salaries – 1 salaries reported $50,000/yr
Apple Help Desk Technician salaries – 1 salaries reported $69/hr
Kinetic IT Help Desk Technician salaries – 1 salaries reported $50,000/yr

What is the salary of a computer support specialist?

How Much Does a Computer Support Specialist Make? Computer Support Specialists made a median salary of $52,270 in 2019. The best-paid 25 percent made $68,060 that year, while the lowest-paid 25 percent made $40,340.

What do IT support technicians do?

What Does an IT Support Technician Do? As an information technology support technician, you’ll assist computer users with setup, maintenance, troubleshooting and problems they have with their computers. You’ll often provide both in-person technical support and assist customers remotely, generally via phone or e-mail.

What is the next level of desktop support engineer?

Network Administrator

Desktop support engineers have extensive experience helping users within businesses to properly utilize their computers. One next step may be to become a network administrator.

Is there any growth in support project?

Technical support may give you a decent beginning pay however there is no future growth prospect as there is little advancement in this field. … You will profit by it on the off chance that you again are going to join as Tech support.

Is there any growth in customer support?

Customer service and support have grown to become critical functions in companies across industries, including airlines, software companies, retail, and even real estate companies.

What is the highest salary of desktop support engineer?

Employees as Desktop Support Engineer earn an average of ₹18lakhs, mostly ranging from ₹13lakhs per year to ₹46lakhs per year based on 20 profiles. The top 10% of employees earn more than ₹21lakhs per year.

Which course is best for desktop support engineer?


Best Courses for Desktop Support Engineers

  • CompTIA A+ Apply Now.
  • Applecare Mac Technician. Apply Now.
  • ITIL Foundation Course. Apply Now.
  • Google IT Support Professional Certificate. …
  • Google IT Automation with Python Professional Certificate. …
  • IT Help Desk Professional. …
  • Desktop Support Level 1 & 2 In Real Life – Troubleshooting.

What is a good sentence for support?

(1) One father can support ten children, ten children cannot support one father. (2) A solid bloc of union members support the decision. (3) She prostituted herself in order to support her children. (4) We assured him of our support.

How much does a Tier 1 Help Desk make?

Help Desk Tier 1 Specialist Salary

Percentile Salary Location
25th Percentile Help Desk Tier 1 Specialist Salary
$41,350
US
50th Percentile Help Desk Tier 1 Specialist Salary $46,290 US
75th Percentile Help Desk Tier 1 Specialist Salary $51,860 US
90th Percentile Help Desk Tier 1 Specialist Salary $56,931 US

How much do help desk earn in Australia?

The average service desk salary in Australia is $75,929 per year or $38.94 per hour. Entry-level positions start at $66,474 per year, while most experienced workers make up to $101,135 per year.

How much do desktop engineers make?

Salary Ranges for Desktop Engineers

The salaries of Desktop Engineers in the US range from $48,000 to $125,000 , with a median salary of $89,017 . The middle 60% of Desktop Engineers makes between $89,017 and $90,000, with the top 80% making $125,000.

How much does entry level help desk make?

While ZipRecruiter is seeing annual salaries as high as $48,500 and as low as $21,000, the majority of Entry Level Help Desk Technician salaries currently range between $29,500 (25th percentile) to $36,500 (75th percentile) with top earners (90th percentile) making $43,000 annually across the United States.

How much does a Tier 1 help desk make?

Help Desk Tier 1 Specialist Salary

Percentile Salary Location
25th Percentile Help Desk Tier 1 Specialist Salary
$41,350
US
50th Percentile Help Desk Tier 1 Specialist Salary $46,290 US
75th Percentile Help Desk Tier 1 Specialist Salary $51,860 US
90th Percentile Help Desk Tier 1 Specialist Salary $56,931 US

How long does it take to become a computer support specialist?

IT Support Specialist Degrees

The most popular educational route for becoming an IT support specialist is to earn a Bachelor’s Degree in Information Technology or Computer Science. The degree program will take about four years to complete, and will get you completely job-ready.

Where do computer support specialists work?

The most common types of companies are financial institutions, hotels, local government offices, and retailing chains, as well as some organizations where Technical Support Specialists work directly with customers like call centers, help desks, or technical workshops.

What are the benefits of being a computer support specialist?

Being an IT specialist allows you to work in many different work environments. Every industry uses computers, so IT specialists can change industries with their same skill set. Many IT specialists are also able to work remotely from home, saving time and money without a commute.