Contact your credit card company or bank and make sure that the payment method you’re using has been activated and has available funds, and the transaction isn’t being blocked for some reason. If the payment method you use to pay for your Xbox subscription is expired or no longer valid, you’ll need to update it.
Besides, How do I use credit on my Microsoft account?
Add money to your Microsoft account
- Make sure your payment methods are current on your Microsoft account. …
- Go to the gift cards page in the Microsoft Store and select either Xbox or Microsoft gift card. …
- From the drop-down menu, select the amount of money you want to purchase and add that amount to your cart.
Keeping this in mind, Why can’t I make purchases on my Xbox one? Xbox rules state that: This error means that the Microsoft account that you’re trying to use to make the purchase doesn’t have the ability to make the purchase. … Changing your Microsoft account age or your purchase settings won’t resolve this issue.
Why is Microsoft having trouble processing my payment?
A possible reason why you’re getting the error message: We’re having trouble processing your payment and we’d like to get it sorted out is due to corrupted user profile. We recommend that you contact Microsoft Store Sales and Customer Support to address this matter.
How do you fix we’re having trouble processing your payment Xbox?
Microsoft Store won’t process payment
- Reset Stores cache.
- Log out and log in again.
- Check your funds and re-establish a paying method.
- Make sure region/time settings and pay account are properly set.
- Send the ticket to Microsoft Support.
Can I withdraw money from my Microsoft account?
Sorry, but there is no way to remove money from your Microsoft account balance and transfer it elsewhere.
How do you pay a past due Xbox Live subscription with Microsoft account money?
Pay a past-due balance
Sign in to your Microsoft account. Under Services & subscriptions, find your past-due subscription and select Pay now.
How do I transfer money from my Microsoft account?
There is not a way to transfer an existing balance directly. I’d recommend using the balance to purchase a gift card and redeeming on your account. You could also make the purchase on the family members account as a gift, and gift the content to your account. There is not a way to transfer an existing balance directly.
How do you change settings on Xbox One to allow purchases?
Change purchase sign-in settings for Microsoft Store on Xbox One
- Press the Xbox button to open the guide.
- Select Settings > Account > Sign-in, security & passkey. …
- Choose Change my sign-in & security preferences.
- Scroll right and select Customize.
Why is my Xbox store saying something went wrong?
Why does my Xbox One keep saying “Something Went Wrong” with error 0x800705b4? This error generally occurs when the application got corrupted through an app update. Clearing your Xbox cache may resolve the issue: Turn off your Xbox One.
Why can’t I buy anything on Microsoft store?
Check your account status
The status of your Microsoft account can affect your ability to make purchases from Microsoft Store. You won’t be able to make a purchase if your account has: A balance due for a Microsoft subscription. … A temporary suspension from your Microsoft account.
Why is Microsoft not accepting my debit card?
If your payment is declined or you receive a message that there is an issue with the details for your credit card, make sure that your payment option has the correct account or credit card number, CVV number, name, billing address, and expiration date on the Payment options page.
Why does my Xbox keep saying something went wrong?
Why does my Xbox One keep saying “Something Went Wrong” with error 0x800705b4? This error generally occurs when the application got corrupted through an app update. Clearing your Xbox cache may resolve the issue: … Plug the power brick back into your Xbox One and turn it on.
Why is my PayPal not working on Xbox?
Users reported this error while using PayPal with their Xbox account. To fix this error you need to add your billing information again, but be sure that all your information is up to date. According to users, this error appears due to incorrect or outdated billing information, so be sure to fix that.
Can I transfer money from my Microsoft account to PayPal?
Microsoft Balance cannot be transferred. If this helps please click ‘Mark as Answer’! Happy Gaming! You can use paypal just to pay directly what you purchase with your microsoft account, but you cannot transfer money back to paypal!
How do I take money off my Xbox account?
Press the Xbox button to open the guide. Select Profile & system > Settings > Account > Payment & billing. In the box that contains your current payment option, select Remove. Select Yes, remove to confirm payment option removal.
How do you get money off your Xbox account?
Here’s how:
- Press the Xbox button to open the guide.
- Select Profile & system > Settings > Account > Remove accounts.
- Select the account that you want to remove, and then select Remove to confirm.
Can you use Microsoft Balance to buy Xbox Live?
Yes, you can use your Microsoft Account Balance to purchase an Xbox Live Gold subscription.
How do you pay past due on Xbox?
Pay for a past-due Microsoft subscription
- Sign in to Services & subscriptions with your Microsoft account. Sign in.
- Find your past-due subscription in the list and select Pay now. …
- Check your payment method. …
- Once your payment option is set, select Next to make the payment.
How do I get rid of past due on Xbox Live?
You can also cancel your subscription from your console. Press the Xbox button on your controller and go to Profile & system > Settings. Select Account > Subscriptions, choose your subscription, and then follow the on-screen steps to cancel.
Can you transfer Microsoft account balance to PayPal?
Microsoft Balance cannot be transferred. If this helps please click ‘Mark as Answer’! Happy Gaming! You can use paypal just to pay directly what you purchase with your microsoft account, but you cannot transfer money back to paypal!
Can you transfer Xbox credit to another account?
Things to keep in mind:
When you purchase a Microsoft or Xbox gift card, make sure that the currency you use matches the currency associated with the recipient’s billing account. … The funds in your Microsoft account can’t be transferred after you redeem a Microsoft or Xbox gift card.
Can I gift my Microsoft balance?
Microsoft account balance and gift cards are non-transferable and non-refundable. For more information, see our Microsoft gift cards terms and conditions.