When an order is canceled this way it’s for your own safety. Our safety team reviews all the purchases to ensure everything is fine and protect our customers from potential fraud.
Besides, How long does it take for StubHub to refund?
We will process the refund to your original payment method within 30 days. Read more about our event cancelation policy.
Keeping this in mind, Can u get scammed on Stubhub? The company is entirely legitimate and has the right to sell or resell all the tickets on its website. … It’s not hard to find customer complaints related to actually getting their tickets after purchasing them. However, StubHub is also one of the few ticket resellers who guarantee the legitimacy of their tickets.
How do I contact Stubhub for a refund?
Dial
+1 (866) 788-2482
. Wait for a StubHub representative to reach you. Explain your case the best you can.
…
The Stubhub Refunds by Email
- Draft your request carefully (including the reason you want a refund and the evidence you can provide)
- Send your email to [email protected].
- Be patient until you get a response.
Why are my tickets not showing up on Stubhub?
In most cases, tickets aren’t issued until 24 hours before the event. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. If it’s past 10 AM on the day of your event and you don’t have the tickets, please contact us.
Why do StubHub pay after the event?
Re: Payment after event
Stubhub changed the method of paying sellers last March from paying on delivery to paying sellers 5-8 business days after the event occurs. This way if an event ends up being cancelled they dont have to claw back money from sellers.
How do I file a complaint against StubHub?
We are available 7 days a week and can be reached at 866-788-2482.
What happens if StubHub tickets are fake?
If you ever get to an event and the ticket you purchased via StubHub is invalid or fake, don’t leave or buy a last minute ticket without calling StubHub first. Their customer service number is 866–788–2482. … In any case where a seller fails to provide valid tickets, we hold them 100% liable.”
How do you know if resale tickets are legit?
Verify that the seller has a real physical addresses and phone numbers. Scammers often post fake addresses, PO Box, or no address on their websites. Check the actual web address of the resale ticket seller. Some scammers create phony websites that closely resemble authentic ticket company websites.
Are StubHub tickets refundable?
Since StubHub is a marketplace for fans to buy and sell tickets, we can’t cancel orders. By clicking ‘Buy now,’ you complete the order. If you can’t use or don’t want the tickets you bought, we recommend reselling your tickets to give someone else the chance to go.
How do I talk to a person at StubHub?
Contact us
- United States and Canada.
- 1.866.788.2482.
Can I chat with StubHub?
Interactive chat
Get help from our virtual assistant or connect with our agents to get help with your issue.
How do I get a hold of StubHub?
To reach them right away, call 1-866-788-2482 if you live in the USA or Canada. When you need to contact StubHub for other types of inquiries, such as press, advertising, or corporate inquiries, it’s important to send your request to the right email address to get in touch with the right department.
How long do StubHub tickets take to transfer?
It can take up to 30 minutes after ticket transfer for the order to confirm. It’s been more than 30 minutes: Make sure you transferred the tickets to the right email. If you typed it wrong, recall and re-transfer to the email we gave you.
Does StubHub ever sell fake tickets?
You might worry about the tickets you bought on StubHub if: They say $0.00. These are often free tickets the seller can relist. They are printed with duplicate.
Where is my StubHub listing?
On a computer: Go to ‘My tickets’ then Listings. Click the different tabs to view listings that are active, pending, deactivated, or expired. On the StubHub app: Tap ‘Sell. ‘ Tap the type of listings you want to view (active, pending, deactivated, or expired).
Does StubHub pay you after the event?
When you sell tickets on StubHub, we’ll process your payment 5-8 business days after the event. … We’ll pay you in different ways depending on your area and the event area.
Why does Ticketmaster pay you after the event?
After a purchase has been made, Ticketmaster transfers money over to the venue where the concert is held. In order to get the money back, the company must work with the venue, though most if not all venues are currently shut down because of the coronavirus outbreak.
Does StubHub charge you right away?
Very sorry for any confusion. We are a secondary ticket marketplace meaning that you purchased from an individual seller & we facilitated the transaction. The funds are captured at the time of purchase & the tickets will be delivered on or before the date disclosed.
Can u get scammed on StubHub?
The company is entirely legitimate and has the right to sell or resell all the tickets on its website. … It’s not hard to find customer complaints related to actually getting their tickets after purchasing them. However, StubHub is also one of the few ticket resellers who guarantee the legitimacy of their tickets.
Who is the CEO of StubHub?
Singh Cassidy brings decades of leadership and technology experience as a founder and CEO spanning ecommerce, digital content and business development. Sukhinder Singh Cassidy will become the president of StubHub, a division of eBay Inc., starting May 2.
How can you tell if StubHub tickets are real?
You might worry about the tickets you bought on StubHub if:
- They say $0.00. These are often free tickets the seller can relist.
- They are printed with duplicate. This happens when tickets are reprinted, but they are usually still valid.
- They have a VOID watermark. This watermark prevents others from copying them.
Why does StubHub have tickets before Ticketmaster?
Why is StubHub better than Ticketmaster? There are a few main reasons why someone may choose to buy from StubHub instead of through an official source like Ticketmaster: You can buy tickets on StubHub before the general public without needing to look for a presale code. Ticket prices can be cheaper than face value.
Are resale tickets illegal?
In the US, ticket scalping is the practice of buying and reselling event tickets by private citizens, rather than by the sponsoring venue or organization, usually at a much higher price than their face value. Laws about ticket scalping vary by state, and there is no federal law that prohibits the practice.