Try the following steps to resolve issues with your Echo Connect not connecting to Wi-Fi or your Echo device. … Restart your Echo Connect by unplugging the power adapter from the back of the device, then plugging it back in. Check that your Wi-Fi credentials are correct. Force close the Alexa app and try setup again.

Similarly, How do I reset my Echo Dot 3?

To reset a third generation Echo Dot, hold the “Action” button in the top-right for 25 seconds. To reset an Amazon Echo Show, press and hold the mute and volume down buttons for 15 seconds until the Amazon logo appears on the screen.

Additionally, Why is Alexa having trouble connecting? Restart the Alexa-enabled device. Power off or unplug the Echo or Alexa-enabled device, turn it back on, then connect to Wi-Fi again. Sometimes this kind of physical reboot of an Alexa-enabled device can fix the problem. Confirm that the Wi-Fi password is correct.

Why will Alexa not connect to Wi-Fi?

Unplug both devices, wait 15 seconds, then plug them back in. If that does not work, try the same thing with the Echo. … If you recently changed your Wi-Fi password, the Echo will be unable to connect. Just open your Alexa app, update the password, and it should reconnect automatically.

How do I reconnect my Alexa to Wi-Fi?

How to connect Alexa to Wi-Fi

  1. On the bottom bar tap More and tap Settings.
  2. Tap Device Settings.
  3. Select your device and tap Change next to the Wi-Fi network.
  4. Your Echo device will now go through setup.
  5. Select the Wi-Fi network in the Alexa app.
  6. Log in to your Wi-Fi.
  7. Tap Connect.

Where is the reset button on Echo dot 3rd generation?

Wait until the light ring turns orange, which should take about 20 seconds. To reset the Amazon Echo Dot third generation, fourth generation or Echo Dot with Clock (both generations), press and hold the Action button for 25 seconds – that’s the button on the right of the top panel.

Why is my Alexa DOT not responding?

Often, an unresponsive Echo can be the result of a faulty Wi-Fi connection. To start, try performing a hard reset of all your network hardware; starting with your Echo Dot, then your router, then your modem. Wait a solid 10-15 seconds for each component, then re-power everything in reverse.

What is the action button on Echo dot 3rd generation?

Action: This button performs various activities. Pressing it once has the same effect as saying the wake word for the device. It can also silence alarms, put the device into setup mode, and more. This button is either a circle or a dot.

How do I get Alexa back online?

Restart the modem and reboot the router to get the Wi-Fi back up and running. If you fix a Wi-Fi issue, turn the Echo off and then back on again. The device should reconnect to the Wi-Fi network and reappear in the Alexa app as online. Make sure your smartphone and Echo are on the same Wi-Fi network.

Where is the reset button on Alexa?

Video: This is the best smart speaker

First-generation Amazon Echo (and Dot): Locate the reset button on the bottom of the Echo speaker. Then use the end of a paper clip to press and hold the button for 5 seconds. The light ring on the device will turn orange and spin, signifying that it properly reset.

How do you reset Alexa?

Restart Your Alexa Enabled Device

  1. Unplug your device or the power adapter from the power outlet. Then plug it back in.
  2. For devices with removable batteries, remove and reinsert the batteries to restart the device.

How do I reset my Alexa?

You can reset your Echo device using the Alexa app on your iOS or Android smartphone.

  1. Go to Devices.
  2. Tap the Echo & Alexa icon at the top.
  3. Choose the speaker you want to factory reset.
  4. Scroll down to Factory Reset and tap it.
  5. Confirm you want to reset.

How do I reset my Alexa dot 3rd generation?

Just unplug the power adapter from the device or the outlet and then plug it back in. To reset your device to its factory settings: Press and hold the Action button. Hold the button until the light ring turns orange (about 25 seconds).

Why is my echo DOT not turning orange?

If the setup doesn’t start automatically, or the orange light doesn’t appear when you first switch on your Amazon Echo go to the Alexa app and tap on More > Add a Device. Now, select Amazon Echo and choose Echo, Echo Dot, Echo Plus and more. Follow the on screen setup instructions.

How do I fix an unresponsive Alexa device?

Fixed: A Connected Alexa Device Is Unresponsive

  1. Check your home network.
  2. Confirm the device has power.
  3. Check the manufacturer’s app.
  4. Check the Alexa Skill.
  5. Toggle the Alexa Skill.
  6. Uninstall and reinstall the device manufacturer’s app.
  7. Power cycle the device.
  8. Update the firmware of your device.

How do I reset my Alexa dot?

How to factory reset Amazon Echo using the Alexa app

  1. Open the Alexa app on your iPhone or Android, then go to Devices.
  2. Tap Echo & Alexa, and then choose which Echo you want to wipe clean.
  3. Scroll down and tap Factory Reset and then confirm your choice.

What are the buttons on Echo dot 3?

Like previous Echo Dots, the speaker has a colored light ring around the edge and four buttons on top: volume buttons, a mic mute, and an action button.

Where is the action button?

The Android floating action button displays on the bottom right of the screen, and can be tapped to fire a specific action. The material design guidelines include the concept of promoted actions, that can be triggered with the floating action button.

Why does it say my device is offline?

If your devices are continually falling offline, the problem is almost always related to poor wifi connectivity caused by signal fluctuations, channel congestion, or data loss. In rare cases, however, this can be caused by settings in your router.

What to do when Alexa stops working?

How to Fix Alexa Not Responding to Voice Commands

  1. Make sure your Echo has power and internet access. …
  2. Make sure the Echo’s microphone is turned on. …
  3. Make sure your smartphone and Echo are on the same Wi-Fi network. …
  4. Make sure the Alexa-enabled device is in Wi-Fi range. …
  5. Restart the Alexa-enabled device.

Why is Alexa device unresponsive?

If a device Alexa connected to is unresponsive, start by checking your Wi-Fi. Your home network might be inactive or unstable, causing connectivity problems between Alexa and the device in question. This is the first thing you should get out of the way. Check that the connection is active and stable.

How do I reset my Amazon Alexa dot?

Just unplug the power adapter from the device or the outlet and then plug it back in. To reset your device to its factory settings: Press and hold the Microphone off and Volume down buttons. Wait until the light ring turns orange (about 20 seconds).

What do you do when Alexa won’t respond?

If calling on Alexa isn’t working, there are a few troubleshooting steps to try.

  1. Make sure your contact information is correct. …
  2. Check your Echo’s internet connection. …
  3. Restart the Alexa app on your phone. …
  4. Update the Alexa app on your iPhone or Android. …
  5. Check what Alexa heard.

What’s the action button on Alexa?

The action button, the small dot, enables Wi-Fi set up mode after you press and hold until the light turns orange. You can also turn off a timer or alarm, but you can also just say, “Alexa, stop” to turn off anything. The device is starting up.