It’s free to send us your meter reading by text message. We will send you a text asking you to give us a meter reading when your reading is due. Simply reply to our text message with your reading. … If you have both gas and electricity with us, it’s important you reply to each text message we send you separately.
Always check website links And if it’s a genuine email from British Gas, you’ll see our domain name within this link (highlighted in bold here). But some providers don’t use redirect links. So instead, you should see britishgas.co.uk when you hover over a link. But if you’re in any doubt, don’t click on any links.
Subsequently, How do I get in touch with British Gas?
Calling British Gas. Call 0333 202 9532 to contact customer service. Calling this number will connect you to a British Gas customer service representative that can direct you to the right department. This is a quick way to speak to a customer service representative over the phone.
Also, Can I write to British Gas?
If you want to write to British Gas, then use the following postal addresses: For general queries and correspondence: British Gas, PO Box 227, ROTHERHAM, S98 1PD. For complaints: British Gas, Complaints Management Team, PO Box 226, Rotherham, S98 1PB.
Do British Gas have online chat?
The easiest way to get in touch is to visit britishgas.co.uk and click on the blue ‘Chat’ button in the bottom right hand corner of the page to start a live chat with one of our friendly customer service advisersor you can call us.
Last Review : 17 days ago.
How do I contact British Gas in an emergency?
Call the Gas Emergency Services on 0800 111 999. If you can smell burning or there’s smoke coming from your electrics – call 999 immediately.
Does British Gas send emails?
How can I tell if my email is from British Gas? We email you for lots of reasons, like letting you know when your new bill is ready, confirming a payment or telling you about offers we think you might like.
Does British Gas have a free phone number?
If you need extra help, let us know at britishgas.co.uk/priority-service-register You can also call us free on 0800 072 8625.
What happens if you don’t pay British Gas?
If you don’t pay, you could damage your credit rating. … We’ll then arrange an alternative way to pay that works for you – just get in touch with one of our advisers on 0333 202 9804. [1] Monday to Friday: 9am – 5pm. We may record calls to help improve our service to you.
How do you contact British Gas?
If you need extra help, let us know at britishgas.co.uk/priority-service-register You can also call us free on 0800 072 8625.
How do I contact British Gas by telephone?
0800 072 8625. If you use a textphone, you can contact us on 18001 0800 072 8625.
How do I speak to a human at British Gas?
If you prefer to speak to a real person, you can call 0333 202 9604 Monday to Friday from 8am-8pm or Saturday from 8am-6pm. The number is the same whether you already have one of the British Gas HomeCare products and you’ve got a query or if you are considering becoming a HomeCare customer.
Can I get a refund from British Gas?
The easiest way to do this is online by credit or debit card. If your final bill is based on an accurate meter reading and shows a credit balance, we’ll send any eligible refund to you automatically. If you’ve not received a refund within 28 days please get in touch.
What is considered a gas emergency?
We consider any of the below a gas emergency: You smell gas or suspect a gas leak. There is an abnormally high or low flame or no gas in all your gas appliances. Gas to an appliance or heating unit cannot be shut off. There is a continuous flow of water leaking from your gas heating unit or water heater.
How do I ring British Gas?
Calling British Gas. Call 0333 202 9532 to contact customer service. Calling this number will connect you to a British Gas customer service representative that can direct you to the right department. This is a quick way to speak to a customer service representative over the phone.
How long does gas have to be on to be dangerous?
The gas will reach Danger point when it gets to about 5% of the room volume. That means your room needs about 3 cubic metres of gas to escape. At 1 cubic metre per hour it would take 3 hours for the room to get bangable.
How do I claim money back from British Gas?
The easiest way to do this is online by credit or debit card. If your final bill is based on an accurate meter reading and shows a credit balance, we’ll send any eligible refund to you automatically. If you’ve not received a refund within 28 days please get in touch.
How do I complain to British Gas by email?
To log a complaint, send an email to [email protected], call 0330 440 1624, or send a letter to Ombudsman Services: Energy, PO Box 966, Warrington WA4 9DF.
Is British Gas 0333 number free?
Calls to 0800 numbers are free from mobiles and landlines. Calls to 0330 / 0333 numbers will cost you no more than 01 or 02 numbers from landlines and mobiles and may be included with your call package if you get ‘inclusive minutes’.
Is there a cancellation fee for British Gas?
British Gas has moved to scrap early cancellation fees for customers switching to other tariffs from the energy giant. British Gas has removed cancellation fees for existing customers who want to switch to a different British Gas deal. … Also, no cancellation fees will apply to any new tariffs launched.
[advanced_iframe use_shortcode_attributes_only=”true” src=”about:blank” height=”800″ width=”800″ change_parent_links_target=”a#link1″ show_iframe_as_layer=”external” enable_ios_mobile_scolling=”true”]
Spread the word ! Don’t forget to share.