Verizon will usually replace the modem for no charge. They may request that you return the old unit and should provide a return shipping label. Try these numbers to request a replacement, 800-688-2880 or 800-567-6789.

Similarly, Can I buy a router instead of renting from Verizon?

Verizon does not have a rent to own policy. You either purchase a router on your own or rent from Verizon. If you purchase a Verizon router, they will provide tech support for it. And will provide warranty service.

Additionally, Does Verizon FiOS use a modem or router? FiOS does not use a modem. If your existing modem is a “cable modem,” it is useless with FiOS. The typical FIOS install uses a coax connection between the ONT and the router (using something called MoCA, which is quite different than cable modem signals).

What modem routers are compatible with Verizon FiOS?


Best Verizon FiOS Compatible Routers & Modems 2021

  • Linksys EA7500. Editor’s Choice FiOS. 1900 Mbps. 4 Ports. …
  • Netgear R8000. High Performance FiOS. 3200 Mbps. 4 Ports. …
  • Motorola MR2600. Budget Friendly FiOS. 2600 Mbps. 4 Ports. …
  • Netgear XR700. For Gaming. 7200 Mbps. 6 Ports. …
  • Asus ROG Rapture. WiFi 6 Standard. 11000 Mbps. …
  • Google Nest Mesh.

Can I replace my DSL modem?

Installing or replacing your modem is usually a fairly straightforward process. You can follow the instructions that come with the new modem, but frankly you can probably figure out what to do just by looking at your existing modem and swapping it for the new one.

Should I buy my own router for FiOS?

Depending on the equipment you choose, buying your own router may help you improve your connection speeds and save money over the long-term cost of monthly rental fees. … Yes, you can connect your own router to Fios Service, as long as you do your research to make sure it will support Verizon’s Fiber Service.

Do I own my Verizon router?

Any router you paid outright for is owned by you. If you pay a monthly fee for the router then it is owned by Verizon. Call 1-800-Verizon and tell them that the router was paid for in full when you first had your install.

How do I use a different router with Verizon FiOS?


You have two options when swapping routers.

  1. Power off the Verizon router, unplug its Ethernet, and wait overnight before plugging in your own router.
  2. Log into the Verizon router, release the DHCP lease, plug the Ethernet into your own router, and then power it on.

Where is my Verizon FiOS modem?

There is no modem in the mix. You have a device which Verizon installs called an ONT, or Optical Network Terminal, which converts the Fiber signal to some usable copper signal which cannot be defined as a modem. From there, the router you get from Verizon is just that; a router.

Do you need both router and modem?

Do you Need a Modem or a Router? You will need both a modem and a router if you want to use WiFi or connect multiple devices. Since most modems only have one LAN Ethernet port, you can only connect one computer at a time, but it won’t provide the same security that a router does.

Will any router work with Verizon FiOS?

Overall best performance router: The NETGEAR Nighthawk AC1900 R7000. The router provided by Verizon Fios: Fios Router. Most affordable router: TP-Link AC1750 Smart Wi-Fi Router.



More Verizon Fios-compatible routers.

Router TP-Link AC1900 Smart Wi-Fi Router
Max Speed 1,300 Mbps
Price $79.99
Bands Dual-band
Ethernet Ports 5

Is Netgear modem compatible with FiOS?

Your NETGEAR router will not replace your existing FiOS router/gateway device. However, it will be able to work in conjunction with the FiOS device in one of two ways. … You can set up your NETGEAR router as the primary router as long as you configure the FiOS device to be in “bridge mode” or “modem only mode”.

Is Arris compatible with Verizon?

Unfortunately, no. The SURFboard SBG7580AC is a DOCSIS 3.0 WiFi cable modem, and it will not work with Verizon FiOS or other Verizon internet services.

When should I replace my DSL modem?

“The only time you’ll want an upgrade or replacement is if your modem fails, or if your ISP says you do.” your line, including, perhaps, the speed or underlying technology.

How long does a DSL modem last?

A standard modem lasts around two to four years with regular use. Higher-quality modems are built to last longer but even with proper care and maintenance, no modem lasts forever. With advances in technology and changes in internet service providers, you’ll need to replace or upgrade your modem.

Should I use my own router?

Your ISP’s Router May Have a Weak Wi-Fi Signal

Your best bet is to check the ISP router’s specs, then compare it to the speed of your internet plan. If the router can’t move as much data, you’ll benefit from a better device. You can also use Wi-Fi signal measuring tools to check how strong the signal is.

Is the FiOS G1100 a good router?

The router itself is excellent. Range is good, speed is very good. No hiccups this far like comcasts aweful gateway router. Delivering the speeds I payed for and verified using a speed test tool.

How do I release DHCP lease on FiOS router?

Go to main router settings and look under DHCP. When there there should be a Release/Renew setting. You do a release and immediately unplug the router before it can restart. If it restarts it must be done yet again.

What is the difference between a modem and a router?

Your modem is a box that connects your home network to the wider Internet. A router is a box that lets all of your wired and wireless devices use that Internet connection at once and also allows them to talk to one another without having to do so over the Internet.

How do I activate my Verizon router?


Your installation can be completed in four easy steps:

  1. Connect a filter to every jack with a phone.
  2. Connect the wireless router/modem to the phone jack without a filter.
  3. Connect your computer.
  4. Activate your service. Be sure to have your order number and zip code or your My Verizon account login credentials.

How do I connect my FiOS gateway to a router?

How do I connect a device to an Ethernet port on the Fios Quantum Gateway? Plug one end of the supplied Ethernet cable into one of the four yellow Ethernet ports on the back of your router. Plug the other end of the Ethernet cable into the Ethernet port of your network device.

How do I switch routers?


How to Install a New Router

  1. Check Your Internet Connection. …
  2. Place the Router. …
  3. Connect to Power. …
  4. Connect to Your Internet Source. …
  5. Access the Router’s Web Interface. …
  6. Connect Wired Devices. …
  7. Connect Your PC or Device to Wi-Fi.

How do I add a second router to FiOS?

Disconnect the computer from the second Router, and power both the FIOS and second router down. Connect the Ethernet cord from one of the four LAN ports on the FIOS router to the Internet/WAN port on the second router, then turn both routers on. The two routers should be working together now.